The Importance of Customer Support

January 31, 2011

Here at BananaCall, customer satisfaction is very important. Mainly because it's a great way for us to determine what services we can improve and what new features we should add to our prepaid calling plans.

The best way for us to keep in touch with our customers is through our customer support department, which we've made available for you 24/7. This means you can call and inquire about BananaCall phone cards at any hour of the day or night, and one of our representatives will be there to take your call.

You can call to find out any information about your prepaid calling plan or if you need further information on any related subject. We also appreciate getting all sorts of feedback. Feel free to give us a call or send us an e-mail when you want to share with us your opinion regarding your experience with our service.

When you do decide to contact us, there's plenty ways you can do so:

• Call us:
  1. From US Continental, dial 1-866-205-8257;
  2. From Canada, dial 1-877-464-3518;
  3. from Hawaii, dial: 1-213-226-8895;
• E-mail us at this address: help@BananaCall.com
• Fill in the form on our website.
• Use the Live Chat option from any page of our website (left sidebar).

If you'd like to stay up to date with our latest info and discounts, you should like our BananaCall facebook page. Here, you'll also be the first to hear about new service and products we're launching, and about the latest in the telecom industry.