Search for Calling Card Rates
Calling from:
Calling to:

Customer Login

Email:
Password:
 
forgot password?      sign up now
Poland Poland 0.4¢
Ukraine Ukraine 2.9¢
Argentina Argentina 0.4¢
Thailand Thailand 0.4¢
Japan Japan 0.4¢
Iraq Iraq 2.9¢
United Kingdom United Kingdom 0.4¢
Bulgaria Bulgaria 0.4¢
Russia Russia 0.4¢
Mexico Mexico 0.4¢
10% Bonus on PIN for automatic recharge

3 Ways to Contact BananaCall

June 16, 2010

When using or thinking about getting a prepaid calling card, it is important that you get all the info you need. That's why it helps to have a resource at hand, where you can find all the answers to your questions. However, the fastest and most handy tool of getting your questions answered might just be our Frequently Asked Questions section. Make sure you check it out here. You will find a collection of some of the most common questions we'd expect to get from a customer who uses our prepaid phone cards. In the top menu of our website, click the last tab, entitled "FAQ" and you'll see a list of all the questions. Clicking on any one of these will take you to the answer. You can find info on many different subjects and features, like: how to create your account, how Speed Dial and Hot Dial work, how to activate PINless dialing on your prepaid calling card, and many more.

You will find our FAQ section convenient, as you can access it anytime with minimum effort, and you'll find detailed info on the topics you're interested in.

If your answer isn't there, feel free to contact us. And since we know different people have different means of communication that they prefer, we're giving you not one, but three distinct ways to get in touch with us:

1. Call our Customer Support Representatives - available 24/7:
You can get in touch with one of our friendly customer support representatives at any time of the day and night. Simply call 1 866 205 8257 (from US Continental), 1 877 464 3518 (from Canada) or 1 213 226 8895 (from Hawaii) and your call will be answered shortly. One of our representatives will gladly assist you with your matter and will provide you with all the info you need on BananaCall's prepaid cards. Customer Support is a great means for getting your questions answered, especially if you have a more complex matter that you'd like us to clarify for you - one that is not covered in the FAQ section of our website.

2. Send us an e-mail at help@BananaCall.com:
When you send us an e-mail, we'll look into the matter you're enquiring about and send you a reply in the shortest time possible. This method is simple, fast and convenient.

3. Use the Live Chat functionality on www.BananaCall.com:
Wherever you are on our website, on the left-hand menu you'll see an orange box reading "Live Chat", with a friendly-looking banana, right next to it. Click it to get in touch with a representative from our company; you can ask this person about your issue, and you'll receive an answer shortly. The Live Chat feature may be more convenient for people who want an answer to a question they didn't find in the FAQ section - but prefer to chat online, rather than talk on the phone.

So... why 3 ways to contact us?
Because at BananaCall, we think that a reliable customer support service is very important: we want all our customers and prospects to be able to reach us in a way that is both convenient and comfortable for them. On top of this, the 24/7 availability of our support department ensures that you can reach us at all times, regardless of your time zone.




Making international Calls to the Philippines
Advantages of using PC-2-Phone
Tips on calling Guatemala
Bananas vs. BananaCall Calling Cards
Chat with us!
How to Call Chile Paying LESS
Use the Voicemail feature with PC-2-Phone
Using WebCall from BananaCall
Send SMS to any mobile phone - right from your PC
Free Feature from BananaCall: PC-2-Phone
The Importance of Customer Support
Cheap calls within USA
Getting your discounts on BananaCall
Talking on the Phone vs. Chatting or Email
Overcoming The Drawbacks of Prepaid Calling Cards
Advantages of Rechargeable Calling Cards
How Does VoIP Technology Work
International Calls to Mexico
4 Ways to Get More Out of Your Phone Card
Saudi Arabia Phone Cards
How To Use Your Colombia Calling Plan
Calling United Kingdom with BananaCall
Making International Calls to China
Long Distance Calls to Uzbekistan
How to Place International Calls to Kenya
BananaCall is now on Facebook
Why It’s Safe To Buy BananaCall Calling Cards
How Automatic Recharge Works
How to Recharge Your Banana Call Calling Plan
Using BananaCall for international calls to Peru
Hot Dial - a new option for your Banana Call cards
Calling Pakistan with BananaCall phone cards
Advantages of PINless Dialing
How to configure and use Speed Dial
Using phone cards versus calling from your PC
Things to avoid when getting and using a phone card
How to Get Discounts Referring Your Friends to Banana Call
How to Create Your Own Calling Plan on BananaCall
Tips on Calling Mexico
Advantages of Getting Prepaid Phone Cards Online
Why Phone Cards Give Such Low Rates
Learn How to Pick the Best Billing Increment
How to Dial Faster With Your BananaCall Cards
3 Things to Consider When Buying a Calling Card
Why Local Access Numbers Will Give You More Talk Time
3 Tips to Save More With Phone Cards
Home :: About Us :: Access Numbers :: Tell a Friend :: Contact :: FAQ :: International Calling Rates :: Calling Features

Privacy Policy Terms of Use. PC-2-Phone EULA.

Copyright © 1998 - 2021, NobelOne Inc. All rights reserved.
NobelOne Inc., 200 Continental Drive, Suite 401, Newark, DE 19713, USA